Help Page
Some Of Your Questions Answered
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Why is
the page bigger than my screen?
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Why
does the format of the page look untidy?
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When I
load a page a box appears asking me to install a plug in, what is this?
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Why can't I see any
of the figures?
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I can't read any of
the text on the figures?
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How do I view the
figures?
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Why are some figures
so slow to load?
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Why are some text
and figures missing when I print a page?
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How do I print out a
figure?
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What is all the
blue text
at the top of the pages?
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How do I navigate
the report?
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What is flash?
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Can I have one
figure permanently open in a window whilst I read the report?
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Why does the
digital
Atlas not look exactly the same as the published Atlas?
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Why is my question
not here?
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Why
is the page bigger than my screen?
If most of the figures and text overspill your browser window and you
have to use a scrollbar to read the report, your display settings are not
configured properly for this report. A computer screen is made up of a grid
of dots, also know as pixels, your computer can be configured to display
different amounts of dots. Your computer is probably set to display 800 dots
along the length of the screen and 600 dots high, this is also know as
"Screen Resolution". As the report is very complex with complex
figures a greater amount of dots are need to be displayed, you should have a
minimum of 1024 long by 768 high. This can be changed simply in your display
settings, if you are unsure contact your IT department or an IT professional
as your monitor may not be able to cope at high resolution.
The appearance of the screen may also be altered if you have additional
toolbars or side bar (History or Favourites), if you close these this might
solve your problem.
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Why
does the format of the page look untidy?
If the menu on the left looks untidy or the page looks untidy it is
possible that your browser is incompatible. This report was written for
Microsoft Internet Explorer version 5 or greater. If you have an older
version of Internet Explorer then it is possible it will not be compatible
with some of the pages because the methods used were not around when
those browsers were designed and therefore will not display properly. Users
of other browsers like Netscape Navigator will experience similar problems,
however testing on Netscape Navigator version 7 has been successful, with
only minor cosmetic incompatibility.
If this is the case you will have to upgrade your browser to the
latest version or install a version that is compatible.
Svitzer are sorry that they can not accommodate all browser versions when
designing web pages. This is because there are many variations and
combinations of operating systems and browsers.
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When
I load a page a box appears asking me to install a plug in, what is this?
In order for you to benefit from the interactive features of the report
you need to install a very small program. This program is an addition to
your browser and is a Macromedia
Product called Flash.
It is a very small download, if you are connected to the Internet by your
office network the download and installation will happen automatically after
you click yes. If you use a modem, then you will need to connect before
this will take place. If you do not have an Internet connection then you can
install flash from this CD, please read the Macromedia
Flash Installation Instructions.
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Why can't I see any
of the figures?
It is possible that you have the Macromedia
Flash plug in but it is an older version. You will need to update this
by installing flash from the CD or
by visiting the Macromedia
Website.
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I can't read any of
the text on the figures?
As the figures are interactive you can zoom in, to do this single click
with the right mouse button and a menu will appear. You will then be able to
choose Zoom In, Zoom Out and Show All.
When zoomed in, a hand appears instead of the normal pointer, this means
you can pan around the figure. This can be done by clicking and holding down
the left mouse button and moving the mouse around.
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How
do I view the figures?
As the figures are interactive you can zoom in, to do this single click
with the right mouse button and a menu will appear. You will then be able to
choose Zoom In, Zoom Out and Show All.
When zoomed in, a hand appears instead of the normal pointer, this means
you can pan around the figure. This can be done by clicking and holding down
the left mouse button and moving the mouse around.
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Why
are some of the figures so slow to load?
Some of the figures are made up of several separate figures, some of
which are very complex. You will not be able to view the page until these
have loaded. Users viewing this over a network or on older PCs may notice
this more than others.
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Why
are some text and figures missing when I print a page?
This is because a web page is not measured in centimetres and the size
chosen for some of the larger figures is wider than a portrait A4 page when
printed. To ensure everything gets printed change the page orientation to
landscape.
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How
do I print out a figure?
To print out a single flash figure single click with the right mouse button
and a menu will appear. You will then be able to choose Print. This will
print the selected figure to the page size specified.
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What
is all the blue text at the top of the pages?
This is to help you navigate the report. The first lines, in a small font,
are the sections, these are the same as the menu. On the next line are subsections
and occasionally a third level appears.
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How
do I navigate the report?
The menu down the left of the screen is the sections in the report. When you
enter a section there are navigation sections at the top and bottom of each
page, there will be up to three lines. The first lines, in a small font, are
the sections, these are the same as the menu. On the next line are subsections and
occasionally a third level appears. The report is laid out in the same way as
the published document and can be read just like reading a book.
When you read the report, figures are linked (blue text), you can click these
links to view the figures. To return to where you were in the report click
the back button on your browser.
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What
is Flash?
Flash is a Macromedia
Product, it is primarily an animation tool that Svitzer
has customised to enable large charts to be viewed in a web browser.
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Can
I have one figure permanently open in a window whilst I read the report?
It is possible to have a figure open in a separate window whilst reading
the report. For example, if you wish to have the Stratigraphic nomenclature
open whilst reading the report, right click on the link for the "Stratigraphic
nomenclature" and chose "Open in New Window". You will have
two browser windows open, but unless you are fortunate to have two computer
screens you will not be able to view them both at the same time, you will
have to switch between the two.
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Why
does the digital Atlas not look exactly the same as the published Atlas?
The digital version of the Atlas is laid out slightly different to the published Atlas
because of space restraints, the area used (the white area) is a
different proportion to the A3 page of the published Atlas.
The Atlas may also read slightly different when referring to page numbers,
as the digital Atlas has no page numbers this would be confusing so they are
omitted. Links have been added to the sections referred to in each case
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Why
is my question not here?
If your question does not appear in the list please do not hesitate to
contact the Stratagem data managers Svitzer
who were tasked with producing the digital Atlas. Any questions or queries
can be emailed to stratagem@svitzer.co.uk
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